If you have signed up for a trial or subscription to Balance, your account will automatically renew. Both Apple and Google start to withdraw the funds for a purchase 24 hours before the trial or subscription renews.
To turn off auto-renewal, you will need to cancel your trial or subscription through the subscription settings on your device at least 24 hours before the renewal date.
You can find your renewal date by following the steps below:
- Open the Balance app
- Tap on Profile
- Tap on Settings (gear icon in the top right corner)
- Look under “Account Status”