Subscriptions & Billing

Trials and Subscriptions

• How do I purchase a subscription?
• How does the free year trial of Balance work?
• Where can I see my subscription status?
• Can I switch from an annual to monthly subscription?
• Do you support Family Sharing?
• Can I pause my subscription?

Billing Questions

• How can I tell if I have canceled my subscription?
• How do I turn off auto-renewal?
• How do I cancel an iOS trial or subscription via the Apple Store?
• How do I cancel an Android trial or subscription via the Google Play Store?
• Why did my subscription renew 1 day early?
• Can I get a refund for Balance?

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